Turn Every Customer Interaction into Real Engagement
AI-powered Chat and Voice Agents that convert leads, book appointments, and boost customer satisfaction.
Chosen by forward-thinking car dealerships, retailers, and service brands across Australia.
Meet Call EVA - Your AI Voice Agent
That Never Misses a Call
Call EVA answers and makes calls like a real assistant — ideal for car dealerships, tradies, and service businesses. She greets callers, transfers them to the right department, and sends every lead directly to your CRM or LMS. From inbound support to outbound follow-ups, EVA keeps your phones ringing with opportunity.
Hear Call EVA in Action
Choose a call scenario below to hear how our Voice AI handles real conversations.
Dealership Receptionist
Meet EVA, your dealership’s always-on receptionist. She greets customers, identifies their needs, and connects them instantly — whether it’s a sales query, a test-drive booking, or a service appointment.
Outbound Sales Call
EVA contacts customers to share details of the latest car release, answers common questions, and books test drives — automatically updating your sales CRM.
Tradie Service Calls
EVA handles customer calls for plumbing tradies, confirms the issue, offers available time slots, and secures the booking while you stay on the tools.
What Makes Call EVA Powerful
Intelligent, human-like, and built for business — Call EVA brings together automation, accuracy, and empathy to handle every call like your best team member.
Fast to Launch
Go live in under 3 weeks with no code, pre-trained models, and simple onboarding. Designed for speed no engineers required
Natural Human Voice
Sounds genuinely human with < 500 ms latency, emotion, and local accents. Customers feel heard not handled by a robot.
Inbound + Outbound Calls
EVA answers, follows up, and re-engages automatically. From service reminders to missed-call recovery she’s always working.
Smart Routing
Transfers every caller to the right department instantly. No menus. No hold music. Just seamless call handling.
CRM & LMS Integration
Every call summary, note, and lead is sent straight to your CRM or LMS. Works with HubSpot, Salesforce, Xtime, and more.
Human Oversight
Backed by real specialists who review tone, data, and performance. AI efficiency with a human safety net.
Cost-Efficient at Scale
Scale your team without hiring more staff. Transparent pricing per minute, perfect for growing dealerships and service brands
Powered by natural-language understanding and backed by human experts, Call EVA gives your business a voice that works 24/7. She can handle service bookings, trade-in enquiries, appointment confirmations, and missed-call follow-ups — all while maintaining a friendly, professional tone. Each conversation is logged, tracked, and turned into an actionable lead inside your CRM.
Ready to give your business a voice that never misses a call?
Book a Voice AI DemoWhat Our Australian Voice AI Has Achieved
Combined results from inbound and outbound conversations.
Hybrid Chat AI - The Perfect Blend of
Intelligence and Human Touch.
Turn every chat into a lead or booking. Live Chat Agent’s Hybrid Chat AI delivers intelligent, on-brand responses —
fully backed by our human team — and sends every lead straight to your email, CRM, or LMS.
Live Chat Agent’s Hybrid Chat AI helps businesses and car dealerships engage customers in real time — powered by advanced automation and supported by real human experts. Our AI chat system understands your website content, answers customer questions instantly, and converts conversations into qualified leads. Every enquiry, quote request, or booking is verified by our human team and sent directly to your CRM, LMS, or department email. Whether you’re in automotive, retail, hospitality, or trade, Hybrid Chat AI delivers intelligent, on-brand customer engagement that drives sales, saves time, and keeps every interaction human at heart.
Get started with the Smarter Hybrid Chat AI Agent today, Not A Bot
Discover how Hybrid Chat AI worksWhy Businesses Choose Live Chat Agent
Built for
Australian businesses
Local tone, context, and compliance crafted for real customer conversations.
Seamless integrations
Connects effortlessly with your CRM, LMS, website chat, and phone systems.
Human-backed intelligence
Every AI chat and call is monitored and supported by real experts.
Natural voice & tone
Conversations that sound genuinely human fluent, empathetic, and on-brand.
Fast setup, real-time insights
Go live quickly and view every lead, chat, and call in one powerful dashboard.
Go live quickly and view every lead, chat, and call in one powerful dashboard.
One AI, Integrated Everywhere
Whether it's CRM software, booking tools, third-party APIs, or internal systems — our AI connects seamlessly across your ecosystem
Chat AI Results That Speak for Themselves
From filtering bogus chats to capturing real leads, here’s how our Chat AI is performing for Aussie businesses.
Conversion Rate
Total Chats Handled
Bogus / Spam Filtered
Valid Customer Chats
Leads Generated
Trusted by Businesses Across Australia
Hear how our AI helps dealerships, tradies, and service teams deliver better customer experiences.
At Suttons, we value partnerships that drive growth. Live Chat as our provider is exactly that—a true extension of our team. They collaborate with us to navigate every customer challenge, combining clear communication with detailed insights to achieve shared goals.
What distinguishes them is their proactive approach. They don't just deliver a service; they actively seek our feedback and use it to optimise performance, ensuring our voice shapes the partnership.
Their reporting provides exceptional clarity, transforming raw data into actionable intelligence. This gives us precise visibility into customer interactions and team performance, empowering us to make strategic decisions together.
It’s this powerful blend of open collaboration, data-driven strategy, and a shared commitment to results that makes them an indispensable partner. We have full confidence in their team and look forward to achieving more together.
We have been partnered with Live Chat Agent for many years for their hybrid chat product to engage our website visitors. We were excited to pilot their new inbound and outbound voice Ai agent- Calleva. To say we are impressed is an understatement. We now generate 200% more leads through phone, than with a receptionist. No more missed calls, missed opportunities, or missed lead capture.
Being an Australian company, the local support is amazing, and their ability to customise to our voice and brand is second to none. We will continue to work with them into the future on any new tech they bring.
We were looking for a solution that could handle customer enquiries without losing the personal touch, and Live Chat Agent delivered exactly that. The Hybrid Chat AI responds instantly, which our customers love, but what really stands out is the human backup behind it.
Complex questions are handled smoothly, and nothing feels automated or scripted. We’ve seen better engagement across our website and more meaningful conversations overall. Leads now come through fully qualified, saving our sales team a lot of time. It’s reliable, easy to manage, and fits perfectly into how we already work. We genuinely feel more confident knowing enquiries are being handled properly, even after hours.
Live Chat Agent has transformed the way we handle enquiries on our website. The Chat AI responds instantly, even when our team is busy or outside business hours. We’re no longer missing potential customers who are browsing late at night. The leads we receive are well-structured and easy to follow up.
It’s reduced the back-and-forth communication and improved our response time significantly. Our team can now focus more on delivering quality service rather than answering repetitive questions.Overall, it’s been a simple but powerful addition to our business.
We deal with a high volume of parts enquiries every day, and keeping up with them used to be a challenge. Since using Live Chat Agent, the Hybrid Chat AI has taken care of the initial conversations effortlessly.
It filters out irrelevant messages and captures the details that actually matter. Customers now get quicker responses, which has improved their experience with us. Our team receives better-quality leads, making follow-ups faster and more effective.
The system works quietly in the background but makes a big difference to our workflow. It’s helped us stay organised and focused on real sales opportunities.
Frequently Ask Questions
Your most important questions, answered clearly. Get the information you need to make the right decision.
Will customers notice they're speaking with an AI?
Won’t Voice AI take staff jobs?
How quickly can we get set up with Voice AI?
Can the AI handle after-hours and overflow calls?
What if the AI doesn’t know the answer to something?
How does Hybrid Chat AI work alongside my website team?
Can the AI handle multiple calls or chats at once?
How do we measure performance and ROI?
Is this solution only for automotive dealerships?
What’s so different about Live Chat Agents Ai suite?
Get in Touch Today
Let’s chat about how our AI can help your business grow.